The latest Emerging Leaders Conference took place February 4-6, 2024 in San Antonio, TX.
Joyce Trimuel, chief diversity officer, CNA Insurance, said diverse perspectives generate better outcomes. She spoke with AM BestTV at the Emerging Leaders Conference in Miami.
Jamie Yoder, president, Snapsheet, said the company is looking to combine people and machines to create a bionic claims process that's restores the customer quickly and more efficiently.
Andrea Keenan, AM Best senior managing director, industry relations, said insurers are striving to be more inclusive.
An AM BestTV panel at the Emerging Leaders Conference in Miami says new talent is pushing the insurance industry to innovate and integrate change faster to compete with companies like Google and Amazon.
Deirdre Wright, director, engagement & marketing, Business Insurance Diversity & Inclusion Institute, said insurers must create a career path for new talent.